Stakeholder dialogue

Suominen’s stakeholders are entities or individuals that have an impact on or are impacted by our business. Our stakeholder groups differ greatly, and thus the focus areas and the channels of communication vary according to each groups’ interests and needs. Continuous interaction with our stakeholders is a key aspect in Suominen’s approach to sustainability.

Stakeholder dialogue provides important insights into the expectations and concerns our stakeholders have and helps us to identify the opportunities and risks in our operating environment. We want to engage in open and continuous dialogue with our stakeholders and strive for transparent communication through various channels.

Stakeholder groups and their expectations, along with the engagement channels in use and the effect on Suominen’s strategy and business models are presented in the table below.

Stakeholder group	Expectations and interests	Meeting stakeholder expectations / Outcome of engagement	Meeting stakeholder expectations / Outcome of engagement
Employees	Safe working environment Compensation and benefits Development opportunities Equal treatment Well-being and positive workplace culture	Strong safety culture, including Behavior Based Safety program, Life Saving Rules, and the ISO 45001 standard certifications Fair and equal compensation and benefits Performance Development Process including individual competence development plans Recruitment policy, HR principles Open communication Code of Conduct	Daily interaction Global intranet and internal newsletter Global employee engagement survey and local pulse surveys Performance development discussions Stakeholder survey Trainings and e-Learning platform
Suppliers	Long-term partnership Open communication and cooperation Payment for materials and services	Continuous cooperation Smooth and efficient raw material quality assurance process Supplier Code of Conduct General Terms and Conditions of Purchase	Meetings and other direct contacts Requests for tender and contracts Stakeholder survey
Customers	Product quality and safety Innovation and product development Reducing environmental impact Responsible fiber sourcing Value for the customer Long-term partnership Cost-competitiveness	Quality and safety assurance through audits and certifications Sustainable product portfolio and product development with customers Low impact manufacturing including resource efficiency targets Development of expertise Continuous cooperation and on-site visits Participation in exhibitions and trade fairs Code of Conduct	Meetings and other direct contacts Exhibitions and other industry events and industry media External communication, e.g., customer newsletter Audits and certificates Customer and stakeholder surveys Customer service Requests for tender and contracts
Investors, shareholders, analysts	Market value and dividends Sustainable growth Accurate, consistent, and reliable information Risk assessment and management Innovation and product development Sustainability	Communication in accordance with Finnish legislation, EU directives, stock exchange rules and other regulations Implementation of our strategy aiming for growth and profitability Implementation of our Sustainability Agenda Transparent reporting, sustainability reporting in accordance with CSRD Code of Conduct	General Meetings of shareholders Quarterly and annual reporting Stock exchange and press releases Shareholder and analyst events Website and other digital channels Stakeholder survey
Political decisionmakers, public authorities, NGO	Regulatory compliance Responsible supply chain Responsible operations	Compliance with laws and regulations Whistleblowing channel Sustainability reporting in accordance with CSRD Code of Conduct	Reporting and other external communication Direct contacts Stakeholder survey
Society and local communities	Jobs and fair employment practices Responsible and sustainable production Regulatory compliance Tax contribution	Employment and fair compensation Recruitment policy and HR principles Low impact manufacturing including resource efficiency targets Good corporate citizenship Tax contribution Code of Conduct	Media Reporting and other external communication Stakeholder surve